Lean Manufacturing

4/2/12 9:52 AM

We are in the process of adding a brand new section to our website dedicated to lean manufacturing. 

We've already added a new section to the top navigation bar called Lean Manufacturing so check back frequently for updates! 

As always we value your input so if you have any suggestions please let us know!

0 Comments | Posted in TSG News By Jeff

Here are a few more reponses from our recent customer survey. 

We asked, "What would you change, if anything, to improve your experience with TSG?" Here is what you had to say:

- "I have worked with TSG for many years and have always been impressed with the professionalism, accuracy, knowledge and speed with which an order is completed. I have no suggestions for TSG to change anything since I am extremely satisfied with your services."

- "I am very happy with the service I receive and would not change anything."

- "Nothing, TSG is my best vendor overall.  Past and present."

- "I'm very please with TSG - all the people I deal with are helpful and knowledgeable - I have no issues."

- "Can't think of anything - you have been a great help in streamlining my needs."

- "I would change nothing except the volume of it!"

- "I wouldn't change a thing..working with Thomaston Safety is a pleasure"

- "The service that we receive from TSG is always outstanding. We would keep everything the same."

We will always be on the lookout for ways we can better serve you, our customers.  We pride ourselves in providing fast reponse to inquiries, speedy delivery and always competitive prices.  Thank you for reminding us we are doing it right.

 

0 Comments | Posted in TSG News By Jeff

The response was overwhelming and as promised we are sharing what others had to say to our recent survey.  Take a look!

"The people at Thomaston Safety Group are always a pleasure to deal with. Delivery is always fast...sometimes I get things the same day I order them."

"Very professional, knowledgable and concerned staff.  Always prompt with answers.  Very competitive prices.  Their delivery is second to none."

"TSG customer service is second to none.  They have a special way of treating you as though you were their only customer.  Before long, you're a friend."

"My experience with TSG has been excellent.  They have always been there for me and have always provided prompt service, order accuracy and have helped provide the right solution for issues that have risen in our facility."

"I have been purchasing from Thomaston for over 15 years and have had many opportunities to change suppliers. No one can beat their personal service, quality, and knowledge of what they do! They are the best in the business!"

Thank you all for the kind words!

0 Comments | Posted in TSG News By Jeff